Privacy Policy

At MindShift Counselling, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 (India), including its associated rules.

Scope of This Policy

This policy applies to all visitors, clients, and users who interact with our website or services via:

Contact/appointment forms
Cookies and tracking tools
Third-party services embedded or linked on our website

What Data We Collect

We collect personal and non-personal information via the following methods:

Information You Provide (via Forms)

Name, Email address, Phone number, Message details, Preferred appointment date/time (if applicable)

Automated Data (via Cookies)

IP address, Browser and device type, Pages visited, time spent, and click behavior, Referring URLs

Third-Party Services

We use trusted third-party tools which may collect data on our behalf:

Google Analytics (for site traffic analysis)
Social media embeds (Instagram, Facebook, etc.)
Form submission tools (e.g. WPForms, Elementor Forms)

Purpose of Data Collection

We collect and process your data for the following lawful purposes:

To respond to inquiries and provide counselling services
To improve our website functionality and user experience
To comply with legal or regulatory obligations
To analyze site traffic and marketing performance
With your explicit consent for newsletters, updates, or remarketing